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Terms and conditions of use of e-CSDD

  1. Terms of use of e-CSDD services
  2. e-CSDD payment terms

Terms of use of e-CSDD services

1. THE TERMS USED

1.1. Authentication – electronic process during which an electronic identification service provider performs verification of the electronic identification data of a natural person in order to provide the electronic identification of the specific person.

1.2. Authorisation – electronic process during which the scope of User’s authority is determined after verification of the identification data.

1.3. CSDD – JSC “Ceļu satiksmes drošības direkcija”, Reg. No. 40003345734, registered office: 6 Sergeja Eizenšteina Street, Riga, LV-1079.

1.4. e-CSDD – type of provision of CSDD service that ensures the execution of one or more services or separate stages thereof (requesting or receipt of the service result) in electronic form, including via websites, mobile application, text messages or e-mail.

1.5. User – a natural person, who uses e-CSDD in accordance with these Terms and Conditions.

1.6. e-CSDD account – a personalised workspace created by the User, which contains user identification data and personalised information for working on the e-CSDD website. Information about themselves and their Vehicles is available to each User and only after authentication.

1.7. e-CSDD account manager – User of e-CSDD account authorised by the Client with the most extensive e-CSDD rights, i.e., able to add and use all rights, as well as to add/delete other Users of e-CSDD account, to add/cancel the rights granted to them.

1.8. Website – CSDD website https://www.csdd.lv/, e-CSDD website https://e.csdd.lv/.

1.9. Vehicle – vehicles to be registered with CSDD, their numbered units, small vessels and their engines.

1.10. Controller – JSC “Ceļu satiksmes drošības direkcija”, Reg. No. 40003345734, registered office: 6 Sergeja Eizenšteina Street, Riga, LV-1079.

2. GENERAL INFORMATION

2.1. Road Traffic Safety Directorate – CSDD (hereinafter referred to also as “we”, “our”) – performs the functions specified in the Road Traffic Law and provides services by implementing part of the services or separate stages thereof (requesting or receipt of the service result) listed here in electronic format(e-CSDD).

2.2. These terms of use of e-CSDD (hereinafter – Terms and Conditions) apply to the use of the e-CSDD service and determine the terms and conditions, and restrictions of use of the User’s and Client’s e-CSDD accounts, websites and information available therein. The Terms and Conditions shall be binding on all Users.

2.3. The Controller of the personal data processing of the Website Users is CSDD.

3. AGREEING TO THE TERMS AND CONDITIONS

3.1. By creating an account or using e-CSDD Services, the User confirms that the User agrees to these Terms and Conditions.

3.2. CSDD reserves the right to amend these Terms and Conditions, if necessary, (for example, to reflect changes in the regulatory enactments or changes in the Services themselves) or to issue new Terms and Conditions, and such amendments shall take effect as soon as they are published on the website. If the User does not agree with the amendments, the User shall terminate the use of e-CSDD and shall delete User’s account at e-CSDD section “User Profile”. By continuing to use e-CSDD after the updated Terms and Conditions come into force, the User confirms that the User has read and understands the updated Terms and Conditions and agrees with them.

3.3. By using e-CSDD, the User confirms that the User uses the website and e-CSDD services in accordance with these Terms and Conditions and only for the implementation of the User’s (Client’s) rights and obligations and for achieving the legal goals.

4. USER AUTHORISATION TO USE E-CSDD SERVICES AND E-CSDD ACCOUNT

4.1. The User uses e-CSDD services on his/her own behalf as a natural person.

4.2. In order to use e-CSDD services, the User logs in to e-CSDD using the following authorisation methods:

4.2.1. registers with the barcode data of driving licence or learner’s driving permit issued by the CSDD (this type of authorisation only grants access to such services that are not related to the change of ownership or activities with the Vehicles);

4.2.2. via the single sign-on portal Latvija.lv (authenticating via online bank or using E-signature). When logging in through the single sign-on authentication portal Latvija.lv, one must be aware that authorisation via the portal is a universal public administration authorisation tool, and the User’s session depends on this service: that is, the authorisation is extended to other state services, for which such authentication is possible. The User is recommended to log out of their session when ending their work with e-CSDD.

4.2.3. applies at any of the CSDD Customer Service Centres by providing an identity document.

4.3. When creating e-CSDD account, the User undertakes to:

4.3.1. provide accurate and complete information, including their name, surname, e-mail address, and phone number;

4.3.2. update the User’s personal information in the User’s e-CSDD account, including entering only true data and updating outdated data. The User shall be responsible for the truthfulness and completeness of the data provided in the e-CSDD service;

4.3.3. protect the User’s password and not to share it with anyone else, not to transfer the User’s account to another person;

4.3.4. contact us immediately if the User suspects that someone else is using the User’s account.

4.4. By accepting these Terms and Conditions, the User acknowledges that if they fail to provide the required information, this will preclude the creation or maintenance of an e-CSDD account.

4.5. Information on the processing, storage and further use of the data provided by the User is available in the CSDD Privacy Policy.

5. CLIENT’S E-CSDD ACCOUNT

5.1. e-CSDD services on behalf of the Client (legal persons registered in Latvia) are used by the representative of the Client – a natural person, who has registered with e-CSDD as a User in accordance with the procedures specified in Section 4 of these Terms and Conditions.

5.2. The User has the right to use e-CSDD services on behalf of the Client in the following cases:

5.2.1. the User has registered rights to represent the Client separately in the registers kept by the Register of Enterprises of the Republic of Latvia;

5.2.2. the persons entitled to represent the Client have submitted a power of attorney to CSDD, by which the User is authorised to use e-CSDD on behalf of the Client;

5.2.3. the User, who is the person entitled to represent the Client, has authorised another User to use e-CSDD on behalf of the Client.

5.3. The User, who has registered with e-CSDD and who has been granted the right to represent the Client separately in the Register of Enterprises of the Republic of Latvia may create (add) an e-CSDD account of a legal entity and administer it, granting the necessary e-service usage rights to himself/herself and to other Users.

5.4. In order to grant the right to represent the Client to such representative of a Client (official), who does not have separate representation (signature) rights registered in the Register of Enterprises of the Republic of Latvia, the Client must submit a written application to the CSDD, specifying the representative of the Client, to whom the rights of the Client’s e-CSDD account manager are to be granted. Such application is required, if the person represents:

5.4.1. an enterprise registered in the Register of Enterprises of the Republic of Latvia, in which the person has the right to represent the enterprise jointly (joint representation rights);

5.4.2. a company registered in the Register of Enterprises of the Republic of Latvia, in which the person, who does not have access to e-CSDD services has the right of representation (no personal identification code has been assigned in the Republic of Latvia or it is not possible to register in e-CSDD);

5.4.3. a legal person, the representation rights of which are not registered in the Register of Enterprises of the Republic of Latvia;

5.4.4. any other legal person based on authorisation rights.

5.5. The User, who uses e-CSDD on behalf of the Client in cases specified in Clause 5.2.1 or 5.2.2, is obliged to revoke the right of another User to use e-CSDD on behalf of the Client, if another User has lost such rights.

5.6. The User, who has been granted the rights of the account manager in the Client’s e-CSDD account, is obliged to delete his/her relation with the Client’s e-CSDD account, if the legal relationship between the User and the Client has changed, which were the basis for granting the rights of the Client’s e-CSDD account manager to the User (for example, termination of employment).

5.7. The rights of the e-CSDD account manager granted by the application may also be revoked by submitting a written revocation to the CSDD, except for in cases when a person becomes an official in the company, for whom separate rights to represent the Client are registered in the Register of Enterprises of the Republic of Latvia.

6. RIGHTS OF E-CSDD ACCOUNT MANAGER

6.1. The rights of the e-CSDD account manager provide an opportunity for the representative of the Client to administer the Client’s e-CSDD account, including:

6.1.1. to determine the scope of its own rights (e-services to be used);  

6.1.2. to add new users to the Client’s e-CSDD account without the substitution of power rights and to determine the scope of their rights;

6.1.3. to remove and to amend the rights granted to the Users and to delete the connection of these Users to the Client’s e-CSDD account.

6.2. The Client’s e-CSDD account manager may grant the following rights to itself or to another person (all or separate rights at the Client’s discretion):

6.2.1. the management rights of the Client’s fleet (viewing of data, receiving of reminders about the end of technical inspection, expiry of compulsory civil liability insurance and fines, declaration of company car tax exemptions);

6.2.2. the right to write off the Client’s Vehicles;

6.2.3. the right to impose and to remove the owner’s ban on the Client’s Vehicles;

6.2.4. the right to manage and to add operation taxes and company taxes of passenger cars of the Client’s vehicles;

6.2.5. the right to remove the Vehicle owned by the Client from registration, to implement the alienation and registration of holdings in e-CSDD;

6.2.6. the right to receive transfer reports;

6.2.7. the right to receive notifications of violations recorded by technical means (speed cameras);

6.2.8. the right to receive protocols – decisions regarding the violation of the rules of stopping or parking.

6.3. e-CSDD account manager or Users, to whom the e-CSDD account manager has granted such rights, can make the note in e-CSDD of the authorisation specified in Section 21, Paragraph two, Clause 1 of the Road Traffic Law in the State Register of Vehicles and their Drivers or, the so called remote authorisation note for activities that require a written authorisation, including activities on behalf of the Client at CSDD Customer Service Centres in person.

7. RIGHTS AND LIABILITIES OF THE USERS

7.1. The User shall have the right to use any e-CSDD service available on the website. The User shall have the right to use such e-CSDD services, which are only intended for authenticated Users, after authentication on the website.

7.2. If the User discovers an error or omission in the data during the use of e-CSDD services, the User shall notify the Controller thereof on the website.

7.3. In order to protect the security of all users of e-CSDD and not to interfere with the operation of e-CSDD services, the User undertakes not to take any actions that would compromise the security, stability and high speed of the website, including:

7.3.1. not to attempt to deconstruct, destruct or discover the source code or algorithms of e-CSDD services;

7.3.2. not to use e-CSDD services in a manner that violates these Terms and Conditions or any laws, terms, regulations, codes of practice, guidelines or other requirements of regulatory authorities that are amended from time to time within the jurisdiction, in which the User resides or from which e-CSDD services are being used;

7.3.3. not to use e-CSDD services in a fraudulent or abusive manner;

7.3.4. not to use e-CSDD services in a way that could endanger, damage, deactivate, overload or degrade the systems maintained by CSDD or their security, nor to interfere with the actions of other users;

7.3.5. not to implement offensive or insulting actions, not to use uncensored language;

7.3.6. the User shall be prohibited to republish the information available in e-CSDD without the written consent of CSDD. When republishing any materials, reference to the source shall be mandatory.

7.4. The User is fully responsible for all the activities they engage in on the website, for the information that the User posts on the website, and for the consequences arising from the User’s activities (including any damage caused to CSDD or other parties). The User assumes all liability for a failure to log out of e-CSDD.

7.5. The User shall be obliged to take all the necessary measures to ensure the protection of the legal interests of CSDD, including indemnification against all claims or objections of third parties that have been or may be brought against CSDD and are in any way related to the CSDD, if such claims or objections are brought regarding User’s actions on the Website.

7.6. CSDD receives and stores information from the internet browser used by the User (including IP address, cookies) and about mobile devices (for example, device model, operating system, parameters, network operator, location, etc.). The User can control and/or delete cookies at the User’s discretion.

8. RIGHTS AND LIABILITIES OF CSDD

8.1. CSDD shall ensure continuous operation of the website. Notifications of interruptions to the website or e-CSDD services shall be posted by the CSDD on the website.

8.2. All intellectual property rights related to the website shall be solely the property of the CSDD. In the event of a violation of the aforementioned rights the party at fault shall assume the liability prescribed by regulatory enactments and is responsible for all losses that are incurred or could be incurred by the CSDD and third parties.

8.3. CSDD shall have the right to collect and publish information about the set of Users, to conduct surveys of the Clients and Users based on the used e-CSDD services, to use the information obtained as a result of the survey in summarised format, without identifying the specific Users or disclosing their personal data.

8.4. CSDD shall have the right to make changes in the operation of the website and in the procedure and scope of provision of e-CSDD services.

8.5. CSDD is not responsible for:

8.5.1. malfunctions or interruptions of the website or e-CSDD service, if such have occurred due to circumstances beyond the control of the CSDD;

8.5.2. the losses of the User or the Client, if another person has obtained or used the User’s authorisation data due to the actions or omissions of the User or the Client;

8.5.3. the actions or conclusions of the User made on the basis of data obtained on the website or during the use of e-CSDD service;

8.5.4. CSDD is not liable for losses, if they are indirect, or any losses of profit, transactions, opportunities and data, or losses related to e-CSDD connection problems.

8.6. CSDD shall not be liable for losses incurred due to the disruption of the use of website or other reasons. Users personally, at their own discretion and need, shall decide on the use of the services offered on the website in accordance with the requirements of the regulatory enactments.

8.7. In cases, when a violation of terms is suspected, the CSDD shall have the right to deny the User access to e-CSDD services. Each such case shall be assessed individually, explaining the reason and the period for which the User account shall be blocked.

8.8. If the website contains a text link to third party websites, such links shall not constitute an endorsement or recommendation by our website of any of the products or services provided on the linked websites. You assume the entire risk of using such links, and we do not accept any responsibility for the content, use or availability of such sites.

9. SERVICE FEE

9.1. Users have the right to use the facilities and services offered by e-CSDD at the price that is applied at the time of offering the respective service. CSDD reserves the right to change the prices of services and/or to create new charged services at any time, if necessary, and such changes shall take effect from the moment they are published on the website.

9.2. The procedure for making payments in the e-CSDD environment is set in the internal rules of VAS ‘Ceļu satiksmes drošības direkcija’: ‘Payment regulations in e-CSDD’.

10. RIGHT OF WITHDRAWAL

The procedure for exercising the right of withdrawal in the e-CSDD environment is set in the internal rules of VAS ‘Ceļu satiksmes drošības direkcija’ ‘Payment regulations in e-CSDD’ and special online service regulations.

11. TERMINATION OF APPLYING THE TERMS AND CONDITIONS

11.1. The User may terminate the applicability of these Terms and Conditions at any time by deleting their e-CSDD account, and discontinuing their use of e-CSDD Services.

11.2. The CSDD may suspend or delete the User’s e-CSDD account or terminate the provision of all or part of e-CSDD services at any time, if the following is stated:

11.2.1. there are reasonable suspicions that the User has violated these Terms and Conditions or instructions provided by the CSDD within e-CSDD services;

11.2.2. it is clearly apparent (either directly or through actions, notices or otherwise) that the User does not intend to comply with these Terms and Conditions;

11.2.3. in accordance with the regulatory enactments the CSDD must terminate the provision of e-CSDD services or parts thereof.

11.3. If the CSDD suspends or deletes the User’s or Client’s e-CSDD account, the CSDD will notify the User and the Client thereof using the e-mail address linked to the User’s e-CSDD account.

11.4. Termination of applying these Terms and Conditions shall not affect any rights, obligations, liabilities and responsibilities that the User, the Client or CSDD has incurred during the validity of these Terms and Conditions.

12. FINAL PROVISIONS

12.1. These Terms and Conditions, the special terms of e-services, terms of payments in e-CSDD as well as any amendments and all additional agreements that the User may enter into with the CSDD shall constitute an agreement between the User (Client) and the CSDD regarding e-CSDD services.

12.2. These Terms shall apply to all e-CSDD services, while the special terms of service (Special Terms and Conditions) shall only apply to certain e-CSDD services. In the case of any inconsistency between the Special Terms and Conditions and other Terms, the Special Terms and Conditions shall prevail. Within each e-CSDD service the CSDD may determine additional separate rules and guidelines.

12.3. If any norm of these Terms and Conditions is declared invalid, such norm shall be limited or repealed to the minimum necessary amount, but the other norms of these Terms and Conditions shall remain in force. 

12.4. If the CSDD fails to exercise or enforce any legal rights or remedies that are provided for in these Terms and Conditions or acquired by the CSDD under any binding regulatory enactment, it shall not be interpreted as a formal waiver of the rights or remedies of the CSDD and such rights or remedies shall remain available to the CSDD.